We are committed to engaging with stakeholders early in a project and 'listening first' to understand the needs of local groups and communities. Safety and protecting our communities are at the forefront of everything we do.
Meaningful engagement with local and Indigenous communities is built on trust and understanding.
We believe transparent and sustained dialogue is not only a fundamental element of our long-term success, it is simply the right thing to do.
Contributing positively to the overall health and economic resiliency of the communities in which we live and operate is important to us. Our approach is grounded in one of our core values – Integrity, Trust and Accountability.
At Keyera, this means understanding the interests and perspectives of our stakeholders and ensuring we deliver on our commitments to them.
Our engagement with community stakeholders is centered around three key pillars: (i) promote meaningful dialogue and engagement; (ii) enhance economic and social wellbeing; and (iii) invest in communities to build capacity and resilience.
For every project we create formal engagement plans that guide how we communicate, engage, address interests, and deliver on our commitments.
Safety - at the heart of what we do
At our core is a focus on and commitment to safety. This commitment is distributed across people, communities, and the environment we all share. We want to help local communities thrive, and we know this can only be achieved if we make safety a priority.
We take pride in being a responsible business with wide-ranging safety processes designed to keep our people and communities safe. Our approach aligns with national, provincial and local safety standards in the areas where we operate. We believe each person at Keyera is responsible for safety and has a role to play in helping us achieve our goal of #1 in Safety Performance, where no one gets hurt at a Keyera workplace. Safety is embedded in our daily work through key programs and systems followed by our people to proactively manage risk and protect the communities where we work.
Stakeholder engagement is directed at building and maintaining mutually productive and lasting relationships with community stakeholders. To achieve this objective, our approach is guided by the following principles:
Connecting energy for life means you can count on us to deliver more than just energy
We’re committed to being a force for good and making positive, lasting change through our Social Investment program, Keyera Connects. We’re partnering with organizations and supporting causes in the communities our people call home to build resiliency in these areas, as well as strengthen the environment and advance Indigenous reconciliation.
Engagement through project lifecycles
To understand the interests and needs of community stakeholders, we focus on developing respectful, meaningful engagement over the lifecycle of our activities. Engagement starts well in advance of project sanctioning, continuing through project development and operation, to decommissioning and reclamation.
- enables constructive dialogue,
- creates opportunity for meaningful collaboration; and
- helps us identify and mitigate potential risk.
While our stakeholder engagement is based on responsibility and accountability, it is also guided by another core Keyera value, integrity and trust.
Our stakeholders include individuals or groups who live or work near our operations, or who are currently or could potentially be impacted by our activities. They are identified through the local government’s regulatory process. These include landowners, community members, businesses, organizations, crown disposition holders (such as trappers), as well as government and regulatory agencies.
We know effective engagement requires reaching out in a variety of ways, including informational handouts, one-on-one meetings, open houses, site visits and community meetings. Stakeholders can reach Keyera personnel for further information or to discuss any concerns at [email protected].
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